PRIVACY POLICY

Last updated: 26 September 2024

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1. What Information We Collect

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2. Refund Policy

Thank you for supporting our game by purchasing the "Remove Ads" feature! We want you to have the best possible experience, so if you encounter any issues with your purchase, we're here to help.

2.1   App Store Refunds

If you made the purchase through the Apple App Store, Google Play Store or Amazon Firestore, please follow their official refund process. They typically handle refunds within 48 hours for eligible purchases.

2.2   Refund Eligibility

Refunds for the "Remove Ads" feature are generally available under the following conditions:

  • The feature was purchased by mistake.
  • The feature is not functioning as intended.
  • The request is made within 7 days of the purchase.

2.3   How to Request a Refund

If you're unable to process the refund through the Apple App Store, Google Play Store or Amazon Firestore, or if you have any concerns, please contact our support team at support@twoshooz.studio with the following information:

  • Your order receipt or proof of purchase.
  • A brief description of the issue.

2.4  Refund Process

Upon review of your request, refunds may take 5–10 business days to reflect in your original payment method, depending on your bank or payment provider.